Residential Essentials Plan

Residential Essentials Plan
  1. Cloud-hosted email
  2. Monitored Anti-Virus
  3. Free Automated Maintenance to check and improve your computer performance
  4. Free virus removal
  5. Managed Windows and third-party updates (Adobe, Flash, Java, etc.)
  6. Computer and Server backup management
  7. Agent for easy remote support and enhanced monitoring
  8. 5% off all hardware (also includes free data migration for hardware purchased from Iron Wolf Technology)
  9. Help desk support (unlimited 15-minute support calls, 1 per incident)
  10. Automatically monitored fixes such as low drive space, failed services, etc.
  11. Automatic cleanup and scripting of files as required*
  12. Backup of critical files**(may require initial hardware purchase depending on environment)
  13. Same Day Dispatch to your Home or same day repair at our office depending on part availability.
  14. Asset and IT environment documentation
  15. Windows service level monitoring
  16. We offer Full network monitoring at no extra charge in order to help protect your network and optimize your network for the best possible speed.
  17. Project labor
    1. 15 min/seat/per month
    2. No cash value
    3. Accrues monthly, no cap.